Return & Replacement

Return & Replacement Policy

At Drop2Deal, we are committed to ensuring a smooth and transparent shopping experience. Please read our return and replacement policy carefully before placing an order.

Return Policy

You can return a product only under the following conditions:
The product must be checked immediately in front of the delivery agent.
If you receive a wrong, defective, or damaged item, you can return it on the spot.
If you do not like the product, you must return it instantly in front of the delivery agent by paying the delivery charge.
Once the delivery agent leaves, return is not applicable. However, you may contact us, and we will assist you with a possible exchange.

Replacement Policy

Replacement is applicable within 3 / 5 / 7 days (depending on the product category).

Applicable only for electronic products
No replacement for non-electronic items
Not applicable for change of mind
Product must be unused
Damaged due to misuse or customer negligence will not be eligible
Must include original packaging
Applicable only for wrong / defective / damaged items

Refund Policy

We do not offer refunds.
In special cases, products will be exchanged instead.
If the replacement product has an issue, we may offer a better-quality product.
In such cases, a small additional charge may apply.

Return Shipping Cost

Return shipping cost will be shared:

50% by Customer
50% by Drop2Deal

Important Instructions

Always check the product in front of the delivery agent.

If possible, record an unboxing video as proof (clear and complete).

Back to Home